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Set up a meeting to revisit the issue and theĬompetition Use power/coercion Win/lose LegalĬollaboration Work it out together.

Agree as to how each individual will work towards.

Discuss pros and cons of all offered solutions.

Discuss alternatives in a neutral and objective.

List past attempts at resolving the issue.

Mediator does not make judgments or determine.

Helps parties involved to make progress.

Draws attention to the key issues and concerns.

Appropriate space for discussion- neutral.

Increase in employee grievances or complaints.

Face to face better then emails, phone etc.

Dont assume other person knows there is a issue.

If people feel heard and understood its easier to.

Take people concerns seriously, even if they.Your goal, is not always the only or optimal out.Able to maintain a relationship throughout.

Solutions are sought to achieve both parties.

Views conflicts as problems to be solved.

Thinks conflict will destroy relationships.

Not concerned with the needs of others.

Seeks to achieve their goal at all cost.

Stays away from people they are in conflict with.

Do not feel compelled to reveal you scores.